FAQ
General
We offer meeting rooms, classrooms, offices, and shared areas. All spaces are fully equipped with a fast internet access. We also offer a meditation room and a kitchenette.
We offer daily, monthly, and annually membership for our co-working memberships. Please check our Solutions page for more information.
We encourage all of our guests to schedule a tour appointment with us in advance. This ensures that our team will be available to assist during your visit, to help you in finding just what you are looking for!
Our official opening hours are from 9 AM to 6 PM, Monday to Friday, while our dedicated desk and private office members have access to the space 24/7 via secure keycard.
Hot Desk
A hot desk is a flexible use desk located within the shared openworkspace area. This membership allows you to use any one of the available shared desk spaces and come and go as you please. This membership plan includes secure 24/7 keycard access, free Wi-Fi, free hot drinks, access to paid printing services and access to paid meeting room usage.
Dedicated Desk
A dedicated desk is a permanently assigned desk located within the shared open workspace area. This membership provides access to a secure storage for your personal belongings, and the desktop may be set up and left overnight. This membership plan includes secure 24/7 keycard access, free Wi-Fi and hot drinks.
Private Office
A private office is a fully enclosed, secure office space with the added flexibility of increasing or decreasing capacity as your needs change. This membership plan includes secure 24/7 keycard access, free Wi-Fi.
Super-Fast, Reliable Internet
We provide our members with high-speed and secure Wi-Fi connectivity, accessed via a single password login. This password will be provided upon becoming our member.
Conference Room & Meeting Room Hours
We provide our dedicated desk and private office members with an allocation of free meeting room hours. Usage of these rooms for additional hours above the allocated time, and for all hours used by hot desk members, will be at an additional cost. Head to our plans page for meeting room pricing.
Furniture
We provide work tables and ergonomically designed chairs for a comfortable work environment. Dedicated desks and private offices will also have access to secure storage via portable or built-in lockable filing cabinets.
Phone Booth
We provide private, state-of-the-art soundproof rooms for private calls, which can be used at any time when available.
Printing/Copying/Scanning
We provide our members with access to a professional grade printer, copier and scanner machine. Dedicated desk and private office members receive an allocation of free printing. Any additional printing above the allocated amount, and printing for all hot desk members, will be at an additional cost. Head to our plans page for printing pricing.
Refreshments
We provide free flow coffee, tea, and water all day, everyday.
The best way to do this is to speak with your local Hub Manager or Host, and we will facilitate your query from there.
The best way to do this is to speak with your local Hub Manager or Host, and we will facilitate your query from there.
All meeting room and workspace bookings are made via the reception desk with your allocated meeting room credits as per your membership type.
Cancellations to your booking are made via the reception desk. We do require that all cancellations are made at least 2 hours prior to the booking start time. Post cancellation, the credits will be automatically refunded to your account balance in full.
There is no need to register your guests with us in advance, simply let your guests know our location address and we will register them at the reception desk upon arrival.
Check the Make a Referral page to refer a friend and learn about the reward you will get.
The Hatchery workspaces are fully equipped with high-speed internet access.